AI Compassby Digital Pharma Lab
OUR METHODOLOGY

End-to-end AI support for pharmaceutical laboratories

A methodology proven across 70+ pharma clients. We start with concrete pilots on the tools your teams already have in hand, then guide your maturity journey through to continuous compliance monitoring.

1
STEP 1 ยท DISCOVERY

Identify the right use cases with your business teams

Our consultants facilitate scoping workshops with your business teams โ€” medical, regulatory, R&D, MLR, pharmacovigilance, operations โ€” to surface everyday pain points and turn them into AI use cases prioritised by business value and feasibility.

Business scoping workshops
2โ€“3 h sessions per function, facilitated by a senior pharma consultant
Value ร— feasibility matrix
Prioritisation by ROI, complexity and regulatory risk
Pilot selection
3 to 5 use cases selected to start immediately
Examples of use cases identified with our clients: scientific literature synthesis for MSLs, first drafts of clinical protocols, PV signal classification, MLR preparation, regulatory dossier analysis...
2
STEP 2 ยท ACCULTURATION & PILOTING

Train your teams and launch pilots on already-deployed tools

We train your teams on the general-purpose AI tools they already have in hand โ€” Microsoft 365 Copilot, ChatGPT Enterprise, Claude, Gemini Workspace. Hands-on training based on their real use cases, so they leave productive from day one.

Hands-on business training
GenAI Spark programme โ€” 2โ€“4 h sessions on real use cases with operational prompts and templates
Pilot implementation
4โ€“8 week coaching per team to turn use cases into measurable routines
Impact measurement
Adoption KPIs, time saved, satisfaction. 95% satisfaction across 1,250+ professionals trained
Microsoft 365 CopilotChatGPT EnterpriseClaudeGemini Workspace
3
STEP 3 ยท SCALING UP

Extend the approach to specialised AI tools

Once your teams are acculturated and the first use cases are in production, your business functions need to step up. We support you on the selection, implementation and adoption of vertical pharma AI tools.

Market watch & selection
Market solution mapping, RFP, comparative POCs, vendor due diligence
Implementation
Pilot, IT integration, change management, dedicated training
Scale & adoption
Industrialisation, business KPI tracking, dedicated governance per tool
Examples of tools deployed with our clients:
Med-GPT, BenchSci
R&D ยท medical affairs
Synapse, Causaly
drug discovery
PV-Signal, Vigilance.ai
pharmacovigilance
Veeva MedComms AI
MLR ยท medical writing
4
STEP 4 ยท ONGOING GOVERNANCEAI COMPASS

Measure compliance and performance, continuously

All deployed tools โ€” general-purpose and specialised โ€” are monitored by AI Compass, our proprietary platform. Regulatory compliance, adoption, output quality, emerging risks: a single dashboard to govern your AI ecosystem.

Multi-framework diagnostic
AI Act, EMA, ICH, GxP, MDR/IVDR, GDPR โ€” per tool and per use case
Real-time dashboard
Overview + drill-down by tool. Alerts on non-conformities
Active regulatory watch
Impact of new EMA, FDA, AI Act publications on your use cases
Talk to a consultant